TERMS & CONDITIONS
LEGAL INFORMATION
Please review these terms carefully before using our website or services.
Effective Date: March 25, 2025
INTRODUCTION
Welcome to Pro Xteriors. These Terms and Conditions govern your use of our services, including window replacement, roofing, siding, and other exterior home improvement services. By engaging with our
services, you agree to comply with these terms.
SERVICES PROVIDED
Pro Xteriors offers professional window replacement and exterior home improvement services. All services are subject to availability and may be adjusted based on project scope, location, and material availability.
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Free estimates may be provided upon request. Estimates are non-binding and subject to change based on project details.
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A deposit may be required before the commencement of work. Final payment is due upon completion unless otherwise agreed.
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Any changes to the project scope must be documented and may affect pricing.
ESTIMATES AND PAYMENTS
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Project timelines are estimates and may be affected by weather conditions, supply chain issues, or unforeseen circumstances.
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Customers will be notified of any significant delays and provided with updated timelines.
SCHEDULING AND COMPLETION
WARRANTIES AND LIABILITY
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Pro Xteriors provides a workmanship warranty on installations. Manufacturer warranties on windows and materials apply where available.
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We are not responsible for damages caused by pre-existing structural issues, improper maintenance, or third-party interference.
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Liability is limited to the total amount paid for the specific service rendered.
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Customers must ensure access to the installation area and remove any fragile or obstructive items before work begins.
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Any necessary permits or homeowner association approvals are the responsibility of the customer unless otherwise arranged.
CUSTOMER RESPONSIBILITIES
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Cancellations must be made in writing within a reasonable timeframe. Deposits may be non-refundable depending on the project stage.
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Refunds will be considered on a case-by-case basis, subject to expenses already incurred.
CANCELLATIONS AND REFUNDS
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Any disputes arising from our services shall first be attempted to be resolved amicably.
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If necessary, disputes may be settled through mediation or arbitration in accordance with Tennessee state laws.
DISPUTE RESOLUTION
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Pro Xteriors reserves the right to update these Terms and Conditions at any time. The latest version will always be available on our website.
CHANGES TO TERMS
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For any questions or concerns regarding these Terms and Conditions, please contact us through our website or at our business location.
CONTACT INFORMATION
